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Frequently asked questions |
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Questions about Starcom1
Q. How does
Starcom compare with the competition?
Q. Can I use my mobile
phone with Starcom?
Q. Do I need
a switch or VOX to talk rider to pillion?
Q. What is VOX?
Q. What is PTT?
Q. Can I
use a navigation or radar system with Starcom?
Q. I wear ear plugs but my wife doesn’t, does Starcom have a rider pillion
balance control?
Q. I wear ear plugs, can I
use Starcom?
Q What is the warrantee with
StarCom?
Q What headset do I
need for my flip front helmet?
Q Can I fit StarCom myself?
Q Can I play
may portable music system through Starcom?
General
Questions
Q.
What is sidetone and is it required?
Q.
What is Auto Volume and is it required?
Q. Is a
balance control required?
Questions about Tecstar
Q. Who are Tecstar Electronics Ltd?
Q. How does
Starcom1 compare with the competition?
A. There
are very few systems available that have the features of Starcom1, very few
that have noise cancelling that really works at high speed and none
that have both combined with a sensible price. You can’t buy better that’s
our guarantee.
Listen to a
road test!
Q. Can I use my mobile
phone with Starcom1?
A. Yes, we
have adapters to suit most phones, you just need to specify the make and model
of phone when ordering. We have lots of customer feedback saying that their
callers aren't aware they are on a bike regardless of the speed.
Q. Do I need a
switch or VOX to talk rider to pillion?
A. No,
Starcom1 is a full dual channel system, which means that rider and pillion can
both talk naturally and at he same time.
Q. What is VOX?
A. VOX is
a voice activated control system, it can be used to control a two-way radio,
to cause it to transmit when you speak. It can also be used to mute the
audio/music, useful for rider and pillion to turn off the music while you are
taking (it will automatically un-mute after 10 seconds of silence). Also
useful for while riding on your own, listening to music, just say “OFF” and
its muted for 10 seconds.
Q. What is PTT?
A. PTT is
the push to talk switch, used to control a two-way radio, to cause it to
transmit. It can be used instead of or with the VOX system. The switch is
normally mounted on the handle bars and operated with your thumb.
Q. Can I use
a navigation or radar system with Starcom1?
A. Yes,
the navigation or radar needs to have audio out. We have cables to interface
to most
system.
Q. I wear ear plugs but my wife doesn’t does Starcom1 have a rider pillion
balance control?
A. Yes
Starcom1 is designed with this in mind.
Q. I wear ear plugs, can I
use Starcom1?
A. Yes,
Starcom1 has a fully adjustable volume control and powerful amplifiers. In
fact we recommend that ear plugs are used to reduce the ambient noise.
Q What is the warrantee with
StarCom?
A. We offer a full 12 month
warrantee on Starcom1 and accessories.
Q What headset do I need
for my flip front helmet
A.
The choice of head set for a flip front helmet is dependant on
your requirements either SH-004 or SH-006 are suitable with the following
considerations: see headsets selection page
Q. Can I fit Starcom1
myself?
A. Most
customer fit their own system, everything require is included in the kits and
the instruction manual gives a comprehensive guide.
The wiring requires only a pair of pliers, no wires need to be cut or
soldered.
Q Can I play
my portable music system through Starcom?
A. Yes, a stereo music lead is
supplied with all Starcom kits, this plugs into the headphone socket on any
portable audio system.
Q. What is sidetone and is it
required?
Sidetone is the name given to
a system where the sound is fed back so it can be heard as you talk, through
your own speakers. It would only be required when you can not hear yourself
talk (eg when using earplug speakers). Within a crash helmet you can hear
yourself even at speed (try singing to yourself). So feedback isn't necessary.
The problem with sidetone is that if you sneeze or blow into your microphone
then you hear it loud and clear, this can cause serious problems if wind noise
is picked up, you will hear it.
Most systems available
(usually budget) have sidetone by default, if only 1 amplifier channel is used
in the design then this will be the case, both rider and pillion hear
everything that goes into either microphone; speech and noise! The test is can
the sidetone be turned off !!
Starcom1 uses 2 amplifiers so
the 2 channels are independent and separate. If using earplug speakers then
sidetone can be enabled if the user desires (this is a no cost factory option). For sidecar applications StarCom1
requires that the pillion channel has the sidetone feature enabled.
Q. What is Auto Volume and
is it required?
Background
noise in a crash helmet means that the ideal volume at 20mph is different from
that at 70mph. A good communication should allow for this by monitoring the
background noise levels inside the crash helmet and automatically adjust the
volume to compensate.
Q. Is a balance control required?
Often the
rider will wear ear plugs but the occasional pillion will prefer not to. This
can only be allowed for with a rider pillion balance control. This will also
be useful for differing hearing levels, variations in the crash helmets etc.
Q. Who are Tecstar Electronics Ltd
A. Tecstar is
an electronics research and development company which formed from Kenwood in
2000. Tecstar is the European distributor for all Kenwood Test products and
has developed a range of test equipment for the electronics industry. Tecstar
is also a main UK agent for Kenwood communication products, supplying radio
equipment to industry, retailers and government departments. In 2001 the need
for a professional motorcycle communication system was identified and
subsequently StarCom1 was designed with the directive it must be the best
system available.
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